Role:

• This position serves as the chief information officer for the organization. He/She is responsible for developing and implementing the objectives of the IT Department in line with the business objective.

Accountabilities:

• Co-lead and coordinate with the GM / EAGM the IT strategy for the Market Unit.
• Advise and assist departments in identifying their needs for automation and telecommunications needs.
• Lead the selection, implementation of, and support for the appropriate business/IT solutions.
• Propose strategies for the deployment of automation throughout the business unit.
• Manage the MIS/IT Department.
• Prepares the annual budget and monitors it for the MIS Department.
• The MIS Director is responsible for assuring the provisions of MIS services as needed to keep all systems operational.
• Identify opportunities to optimize the business value and operation performance created by IT.
• Major improvement in operations performance and response to market needs by IT.
• Coordinate efforts with Business Unit IT function on strategy, standards, and methodologies.
• Recruit the necessary IT staff to run the function.
• Develop IT staff/IT skills, capabilities, and expertise through proper management and training programs.
• Perform a process risk assessment.
• Identify mitigating controls for deficiencies.
• Design a control remediation plan and communicate issues to management.

Measures:

• Meet AOP Budget.
• Improve the Cost of Technology per user.
• Increase Infrastructure Reliability.
• Increase Business Application stability.
• Increase Technology penetration in the business unit.
• Increase Customer Satisfaction and service level.
• Increase IT Staff Technical Skills level.
• Develop IT Staff Career Path.
• Job description for IT staff and hiring (Time & Quality).
• Manage IT budget.

Education, Experience and Qualifications:

• Master’s degree in Computer Science.
• Strong experience in project management and system implementation.
• Solid knowledge of networking, operating systems, and systems architecture.
• Strong understanding of business processes.
• Good communication skills (oral and written).
• Capability to prioritize responsibilities/accountabilities.
• Manage Time.
• Lead Teams.
• Pc Skills –MS (word, Excel, PowerPoint, etc…).